FAQ

What types of software solutions does KEEYSOFT offer?

KEEYSOFT provides a diverse range of essential software solutions, including popular products such as Microsoft Office 2016 Standard and Microsoft Project Professional 2013. These products are designed to enhance productivity for both personal and business use.

How does KEEYSOFT ensure the quality of its software licenses?

KEEYSOFT focuses on providing lifetime licenses, ensuring that customers receive reliable software that remains functional over time. Our commitment to quality is backed by exceptional customer support to assist with any issues that may arise.

What is the delivery method for software purchased from KEEYSOFT?

All products sold on our website are digital software license keys, which are delivered via email. This method ensures fast, secure, and hassle-free service for our customers.

What should I do if I do not receive my product key?

If you do not receive your product key within 24 hours of purchase, please contact our support team immediately at support@keeysofts.com. We are available to assist you with any delivery issues.

What is KEEYSOFT's refund policy for software licenses?

While digital products are generally non-returnable, KEEYSOFT offers a flexible refund policy. Full or partial refunds may be issued in cases of invalid or non-working license keys, duplicate orders, or if the product delivered does not match the description. Refund requests must be made within 7 days of purchase.

How can I request a refund or replacement for my software?

To initiate a refund or replacement request, please email us with your order number and a brief description of the issue at support@keeysofts.com. Ensure that your request is made within 7 days of purchase to be eligible for processing.

What are the business hours for customer support?

Our customer support team is available Monday to Friday from 8:00 AM to 5:00 PM. We strive to respond to all inquiries promptly during these hours.

Where can I find more information about KEEYSOFT's products and services?

For more information about our products, services, and policies, please explore our website or contact our support team. We are dedicated to providing you with the information you need to make informed purchasing decisions.